Physicians train many years to learn to care for patients. Once they are in practice, they are confronted with the myriad of minutia necessary to run a modern practice including the complexity of medical billing, effective collections, compliance with Medicare, Medicaid and other payer regulations, HIPAA, OSHA, and CLIA compliance, personnel management, practice marketing, lease negotiations and many other issues. As a result, physicians work long hours and experience significant stress.
Eagle Consulting offers a better approach. We start with a comprehensive evaluation of your practice situation. This Evaluation involves one or two consultants who come on-site for one to three days depending on the size of the practice. We interview all physicians, clinical staff, and administrative staff. We listen to the physician owner's goals and objectives. We examine financial data, tax returns, corporate governance documentation, the current business plan, and existing policies and procedures. We compare your financial results to the results of similar practices of the same specialty. We listen to the wisdom already held by the staff. We identify specific opportunities to increase revenue, decrease costs, and increase physician income. We create a business plan including financial objectives, marketing plans, human resource activities, compliance tasks, and other important activities.
After the Practice Evaluation, at the client's option, we move to the ongoing management phase. At the core of this service is an Eagle consultant who is on site at least once per month and in touch with your staff by phone as many as several times per week. This consultant is backed up by specialty departments with deep experience in areas such as coding and compliance, practice marketing, managed care contracting, HIPAA and OSHA compliance, and human resource management. Clients pay a monthly retainer for these services.
Your office manager or practice manager is a vital link in the implementation of these plans. We offer a comprehensive training program for your office manager to help him or her become more effective in the wide range of activities they will be called upon to perform. This investment in improving their skill can pay off many times.
Just as Rome wasn't built in a day, neither will your practice achieve its maximum potential after a report is created and handed to you. Through ongoing practice management value is delivered -- over a period of time. Eagle Consulting works for you for with you, the physician, as the decision maker. We serve at your pleasure -- for as long as we continue to deliver value - increased income, reduced stress, and more satisfied patients.